Terms and conditions
Redland City Council (RCC) is committed to helping you protect your privacy . The information provided by you and information retrieved from databases held by RCC and displayed to you online is intended for the sole use of the authenticated user for the purpose of enhancing customer interactions with RCC. Authorised RCC staff members may access this information, upon your request, to assist you in using the online services. Your participation in online services is voluntary. The information will not be given to any other person or agency unless you have given us permission or we are required by law to do so.
Security of your Personal Information
RCC is committed to protecting the security of the personal information you provide. Information is stored in password-controlled servers with limited access, and we use various technologies to protect this information from loss or misuse, and from unauthorized access, disclosure, alteration, or destruction, including Secure Socket Layer (SSL) 128-bit encrypted connection methods. It is the responsibility of users to keep passwords secure from use by others.
Email and other electronic notices
By registering for e-services and in making submissions online you consent to RCC providing any information to you regarding the services in electronic form. RCC may provide such information to you via e-mail at the e-mail address you specified. If you do not consent to receive any notices electronically, you must discontinue your use of the services. RCC reserves the right to terminate your access to and use of the e-services or any portion thereof at any time, without notice.
The materials presented on RCC websites are distributed as an information source only, provided solely on the basis that readers will be responsible for making their own assessment of the matters discussed herein and are advised to verify all relevant representation, statements and information. The RCC does not accept liability to any person for the information or advice provided in this website or incorporated into it by reference or for loss or damages incurred as a result of reliance upon the material in this website.
All information, files (whether text, code, image (include moving images) graphic or sound in any machine or human readable format) and other material obtained or able to be viewed by accessing this, or any part of this website (website "material") is subject to copyright. Unless expressly provided otherwise, all website material is the property of RCC.
RCC grants to you the right to reproduce website materials for non-commercial purposes, provided the ownership of the material by RCC is acknowledged and the material is not altered substantially. Where any material is expressly stated as not being the property of RCC, the RCC does not, or does not purport to, allow, encourage or otherwise permit the copying or dissemination of the material (other than in the course of viewing this website) and permission must be obtained from the copyright owner.
Community input on Council websites
RCC provides information online about community organisations, groups and individuals who contribute to the cultural, social, educational, recreational and economic interests in the Redlands.
These online community listings will include self-managed details of the organisation and/or events and will be provided free of charge. To be included on the website, an eligible group, organisation or individual must apply by completing an online form.
An eligible group is defined as an organisation or collection of like-minded people contributing to the cultural, social, educational, recreational or economic interests in the Redlands and region.
However, the Council has the sole discretion to determine eligibility for inclusion. Council may refuse to include a group organisation or individual from listing or may remove a group organisation or individual from listing at any time for any reason whatsoever, without prior notice.
If your group or organisation fits into one of the following categories, you may be eligible to use the services provided on the Council websites:
- Common Interest
- Community service
- Health or medical
- Local Business
- Museum and Heritage
- Shows, festivals
- Support service
Information for Inclusion
The website is intended for use by anyone in the community and therefore all content must conform to standards below. These standards may be varied by Council from time to time without notice. Council will determine if information meets the standards and may refuse to include any information, at its absolute discretion. On the basis that the content is suitable, community members are most welcome to contribute to council's community directory, forums, events calendar and Facebook and Twitter applications.
The websites cannot be used to promote:
- Adult services
- Illegal activities
- Groups that promote activities that are illegal
- Hate groups
- Groups that incite or encourage distrust or intolerance of other groups or individuals
- Content will not be placed on the websites that is:
- Sexually explicit or suggestive
- Supportive of illegal, immoral or unethical behaviour or actions
- Discriminatory (e.g. racist or sexist)
- Confidential or private
- Promotion of services that do not contribute to the cultural, social, educational, recreational or economic interests of Redland City.
Most content contributed by the public is moderated by RCC's web team before being published to the web, except forum and social networking posts, which are post moderated as soon as possible within normal working hours. These may be deleted if deemed inappropriate.
Accuracy of information
It is the responsibility of each group and individual submitter to ensure that all information provided about the group and events of the group appearing on the website is up to date and accurate.
RCC takes all reasonable care when reproducing information on the website but does not provide any guarantees for the validity, reliability, timeliness or accuracy of services or information on the RCC websites.
By providing information to RCC for inclusion on the council websites, each group, organization or individual waives and releases RCC to the full extent permitted by law from any and all claims relating to the usage of the material made available through the website or the views expressed. In no event shall RCC be liable for any incident or consequential damages resulting from use of the material.
RCC on Facebook
You can follow RCC on Facebook at www.facebook.com/redlandcouncil
RCC's Facebook account is managed by council's web team, part of the Marketing and Communications Group.
To connect with the community online, posts will include upcoming events and activities, important news updates, and links to interesting and useful information about the Redlands.
We will reply to you as quickly as possible, however we are available during business hours only. Please contact Council via email, in writing or via our online feedback form if you have a formal request or enquiry, a complaint, or a comment for a community consultation project.
Although RCC takes care in producing the content for Facebook, it does not guarantee that the information is accurate, complete, or current, or that the data is free from defects or malicious code such as viruses.
RCC does not accept any responsibility to you if you incur any loss or damage (however it was caused) in connection with the use of Facebook or any web site it links to. Because the Council links to another site does not mean the Council endorses or approves of that site, its operators, or any particular content on that site.
RCC on Twitter
Rock’s Twitter account is managed by council's web team, part of the Marketing and Communications Group. We aim to connect with the community online. Our tweets will include upcoming events and activities happening in the city, important news updates and links to interesting and useful information about the Redlands. Our following of other Twitter accounts does not imply any endorsement by Council.
We will reply to you as quickly as possible, however we are available during business hours only. Please contact Council via email, in writing or via our online feedback form if you have a formal request or enquiry, a complaint, or a comment for a community engagement project.
If we are following you and you would rather we didn't, please feel free to block us. Refer to Twitter Support for more information on blocking.
Although RCC takes care in producing the content for Twitter, it does not guarantee that the information is accurate, complete, or current.
RCC does not accept any responsibility if you incur any loss or damage (however it was caused) in connection with the use of Twitter or any website it links to. Because the Council links to another site does not mean that the Council endorses or approves of that site, its operators, or any particular content on that site.